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patients first
Putting our
When you walk through the doors of Kadlec Regional Medical Center,
we understand you are a person, not just a collection of symptoms
or medical issues. That’s why we dispense kindness, compassion and
reassurance along with medicine, and why we consider your spiritual
and emotional well-being as we treat your physical ailments.
It’s a philosophy that touches every aspect of treatment, every
business decision from technology to architecture, and every
encounter with patients, families and friends. It’s a mix of the tangible
and the intangible.
In 2004, Kadlec became af"liated with Planetree, Inc., an
internationally recognized non-pro"t organization that helps
facilities create patient-centered healing environments. Af"liation
with Planetree requires the hospital meet extensive patient care
requirements.
But that wasn’t enough for Kadlec. Spurred by our commitment
to achieving the highest level of care, we aimed at becoming a
“Designated” Planetree hospital—the only award that recognizes
excellence in patient-centeredness across the continuum of care.
The designation signals to health care consumers it is a hospital
where providers partner with patients and families, and where patient
comfort, dignity, empowerment and well-being are prioritized with
providing top-quality clinical care.
The stringent criterion includes more than 50 speci"c components
in all areas of a patient-centered health care experience. It required
a commitment at every level of the hospital from physicians to each
hospital employee and volunteer. It required teamwork, innovation and
change—something that is not always easy.
This summer, we were of"cially named a “Planetree Designated
Patient-Centered Hospital”—the "rst hospital in the state of
Washington and one of only 13 acute care hospitals worldwide to
receive the designation since the program’s launch in 2007.
This designation recognizes our achievements and innovations in
the delivery of patient-centered care.
Although we are pleased with our achievement, our work toward
providing a higher level of patient-centered care is not over. In fact, in
some ways it is just beginning. Each day we continue to look for new
ways to make a difference in the lives of our patients, their families
and each other.
That’s the Kadlec difference.
Kadlec was named a
“Planetree Designated
Patient-Centered
Hospital”—one of
only 13 acute care
hospitals worldwide
to receive this
designation.